GRAPHISOFT ID is your user account to all GRAPHISOFT websites and services.

• If you have an existing account to MyARCHICAD, BIMx, BIMcomponents, or GRAPHISOFT.com, you already have a GRAPHISOFT ID.
• If you don't yet have a GRAPHISOFT ID, you can create one here: http://graphisoftid.graphisoft.com/#/register. You can either sign up with your e-mail address, or you can use your existing Google or Facebook account as your credentials. The benefit of this is that you don't have to remember a new password to access GRAPHISOFT websites and services. Note, that if you use your Google or Facebook account, then all emails coming from GRAPHISOFT services will be sent to the email address used in your Google or Facebook account. You can also change your email address and password in Google or Facebook.
• Also note, that license management functions and applications require you to use email and password instead of Facebook or Google-based sign-in. You can add a password to Facebook and Google-based accounts as well. See details under "How can I sign in to License Manager Tool with my Google or Facebook account".

1. Maybe there is an existing GRAPHISOFT ID with the same email address. This can happen if you have previously created an account to MyARCHICAD.com, BIMcomponents.com, BIMx.graphisoft.com or graphisoft.com. Use Reset password to find out. Type your email address:
   • If the "This email is not registered" message appears, then you don't have a GRAPHISOFT ID based on your email address. (See 2. for next steps)
   • If the message does not appear, than the GRAPHISOFT ID exists, and you can reset your password by clicking "Send email".
   • If the "You are registered with Facebook/Google authentication, so you cannot reset your password" message appears, then you have a GRAPHISOFT ID that is linked to your Facebook or Google account. In this case the default email address in your Facebook/Google account matches the email you typed.
2. Some email domain addresses are blocked, because their registration process is not safe. You will not be able to create a GRAPHISOFT ID with such an email address.

License management related web functions and applications require you to sign in with an email and a password. You can assign a password to your existing Facebook or Google-based GRAPHISOFT ID. For assigning a password to the GRAPHISOFT ID you need to do the following steps:

• Sign in to graphisoftid.graphisoft.com with the existing Google or Facebook account
• Go to the "Manage password" tab
• Click on the ”Create GRAPHISOFT ID password” button
• You will be logged out and an email will be sent to your Google or Facebook email account
• Click on the link in the email and follow the steps to create a password
• You will be led to the log in page of the GRAPHISOFT ID website
• From this moment you will be able to log in to the License Manager Tool using the Email and Password fields.
• On the GRAPHISOFT ID company website you will need to type your password to access the Company License Pool
• You can still use your Facebook or Google account to log in to most GRAPHISOFT websites and services

Visit http://graphisoftid.graphisoft.com/#/resetpassword and type your email address(es)

• If the "This email is not registered" message appears, then you don't have a GRAPHISOFT ID based on your email address.
• If the message does not appear, then the GRAPHISOFT ID exists, and you can reset your password by clicking "Send email".
• If the "You are registered with Facebook/Google authentication, so you cannot reset your password" message appears, then you have a GRAPHISOFT ID that is linked to your Facebook or Google account.

GRAPHISOFT IDs can not be merged. Keep using your preferred GRAPHISOFT ID.

Please visit http://graphisoftid.graphisoft.com/#/resetpassword and type your email address. You will be emailed a new password.

Note:

• If the "This email is not registered" message appears, then you don't have a GRAPHISOFT ID based on your email address.
• If the "You are registered with Facebook/Google authentication, so you cannot reset your password" message appears, then you have a GRAPHISOFT ID that is linked to your Facebook or Google account. Use the Facebook or Google button to sign in.

• Maybe you typed your password wrong. If you forgot, you can reset your password here: http://graphisoftid.graphisoft.com/#/resetpassword
• Maybe your password contains national characters which are not compatible with the License Manager Tool. Please log in to graphisoftid.graphisoft.com and go to "Personal Details/Manage password” and change your password. Avoid national characters (characters with an accent) in your password.
• Maybe you registered your GRAPHISOFT ID using your Google or Facebook account. In this case you need to add a password to your account. See details here: How can I sign in to License Manager Tool or to the License Pool with my Google or Facebook-based account?
• Maybe you don't yet have a GRAPHISOFT ID yet. Create one here: http://graphisoftid.graphisoft.com/#/register

You tried to log in too many times with the wrong password. Your account has been temporarily locked for 60 minutes.

You’ll receive a notification email with a link. By clicking on that link can unlock your account.

• If you signed up with email and password, then sign in to http://graphisoftid.graphisoft.com and navigate to the "Change email" or "Change Password" sub-menus under the "Personal Details" menu
• If your GRAPHISOFT ID is based on your Facebook or Google account, you can change the email/password in Facebook or Google. If you created GRAPHISOFT ID password to your Facebook or Google you can use the ”Change Password” sub-menu under the ”Personal Details” menu

Note: Sign in to http://graphisoftid.graphisoft.com to manage settings of your GRAPHISOFT ID, like your contact preferences and your Company settings. You can also review here the online services you are registered for; and if your GRAPHISOFT ID is connected to a Company, you can also view and manage the licenses your company owns.

For more information about GRAPHISOFT ID, please visit: http://helpcenter.graphisoft.com/technotes/setup/graphisoft-id/

If you need personal assistance, please contact your local GRAPHISOFT support